Accessibility Statement

Gardeners Peckham Accessibility Statement

Gardeners Peckham is committed to providing an accessible and inclusive experience for all visitors and customers, including disabled people and those using assistive technologies. This accessibility statement explains the steps we are taking to make our online information and our Peckham gardening services more accessible, and how you can contact us with accessibility requests or feedback.

Our Accessibility Commitment

We aim to make our website and digital content usable for as many people as possible, reflecting the diverse community in the accessible Gardeners Peckham area. Our goal is to meet the Web Content Accessibility Guidelines, known as WCAG 2.1, at the AA level. These guidelines explain how to make web content easier to see, hear, understand, and interact with.

Accessibility is an ongoing process. We review our content, design, and code regularly to identify barriers and improve the experience for people with different access needs, including customers with visual, hearing, cognitive, and mobility impairments.

WCAG 2.1 AA Compliance

We are working towards WCAG 2.1 AA compliance across our website. This includes focusing on providing sufficient colour contrast, ensuring text can be resized without loss of content, and presenting content in a consistent, predictable way. We strive to use clear headings and labels, straightforward language, and logical page structures so that users can find gardening information for Peckham and the surrounding area as easily as possible.

Some areas of our site are still being improved to fully align with WCAG 2.1 AA criteria. Where we identify issues, we log them, prioritise fixes, and test updates to confirm that barriers have been reduced or removed.

Screen Reader Support

Our website is designed to work with popular screen readers and other assistive technologies. We aim to include descriptive page titles, headings in a hierarchical order, and meaningful alternative text for images where they convey important information about our Gardeners Peckham services.

We avoid using content that relies only on colour, sound, or complex visuals to communicate key messages. Where we use icons or images to represent services such as lawn care, planting, or garden maintenance in Peckham, we support them with text so that screen reader users receive the same information.

Keyboard Navigation

We recognise that many visitors navigate our site using only a keyboard or alternative input device. Our website is being developed to support full keyboard navigation, allowing users to move through menus, forms, and content areas without relying on a mouse or touch input.

We aim to provide a clear visual focus indicator, logical tab order, and accessible controls for all interactive elements. This helps users who rely on keyboard navigation access details about our gardening services in Peckham and complete enquiry forms more easily.

Ongoing Improvements

Accessibility is not a one-time task. As we add new content or features, we assess them for accessibility impact, test against WCAG 2.1 AA guidelines, and listen to feedback from users in the accessible Gardeners Peckham community. We also review our website using automated tools and manual checks to identify issues that may affect people using assistive technology or those with slow connections and older devices.

Contact for Accessibility Requests

If you experience any difficulty using our website, notice an accessibility problem, or need information about Gardeners Peckham in a different format, you can contact us and tell us:

Which page or part of the site is causing a problem, what assistive technology or device you are using, and what information or service you are trying to access. We will review your request and respond as soon as we reasonably can, explaining any steps we will take to improve accessibility or provide the information in an alternative way.

Your feedback helps us create a better, more inclusive online experience for everyone looking for gardening services in Peckham. We welcome suggestions on how we can improve our accessibility and the quality of our information.